Privacy Policy

Protecting your data with enterprise-grade security

At Mahara Tech, we are committed to safeguarding your privacy and ensuring the security of your personal and business data. This policy outlines how we collect, use, protect, and disclose information when you use our services.

Data Collection

We collect information necessary to provide our IT services effectively:

  • Contact information (name, email, phone)
  • Business details (company name, industry)
  • Project requirements and technical specifications
  • System usage data (for cloud services)
  • Payment information (processed securely)

Data Usage

Your information is used exclusively for:

  • Delivering contracted IT services
  • System maintenance and support
  • Service improvement and innovation
  • Security and fraud prevention
  • Compliance with legal obligations

Data Protection

We implement robust security measures:

  • Enterprise-grade encryption (AES-256)
  • Secure cloud infrastructure
  • Regular security audits
  • Access controls and authentication
  • Employee confidentiality agreements

Your Rights

You have full control over your data:

  • Access and review your stored data
  • Request corrections or updates
  • Withdraw consent for data processing
  • Request data deletion (where applicable)
  • Object to certain processing activities

Additional Information

Third-Party Services

We may use trusted third-party services for analytics, hosting, or payment processing. These providers have their own privacy policies governing data handling.

Cookies & Tracking

Our website uses essential cookies for functionality. Optional analytics cookies help us improve user experience and are disabled by default.

Policy Updates

We may update this policy periodically. Significant changes will be communicated through our website or direct notification.

Contact Us

For privacy-related inquiries or to exercise your rights:

info@mahara.tach
+968 9123 6120
Building No. 25, 504, HCVG+FQ7, Al Khuwair St,
Muscat 133, Oman

Effective Date: January 1, 2023 | Last Updated: May 10, 2024

With 20+ years of expertise, we deliver strategic IT solutions that drive your digital success.